Stepping out with confidence
You are dressed for success, your mind is focused and you are set to pull off a killer sales presentation. But you know your confidence is a façade and you are on high alert for anything or anyone that might throw you off course and send you tumbling into a vortex of self-doubt and negativity. […]Read more
Don’t be busy, be prepared!
A bustling office and a team of dedicated employees putting in full days can feel like you are running your business at an optimal pace. Your mind is consumed with tasks and to-do lists, and you struggle to stay on top of the mountain of emails and phone calls. But your sales figures don’t reflect […]Read more
Innovation is anything but business as usual
It is said that necessity is the mother of all invention. Over the past 20 years, the advances in technology, the needs of clients and the speed at which new ideas can be brought to market means that in order to get ahead, businesses try to innovate in order to stand out from the crowd. […]Read more
Motivation can be a bit like luck – sometimes you have it and other times, not so much. When you have it you feel invincible and a magnet to success. But when you don’t the achievement of your goals seems a million miles away and even basic administration tasks appear to be insurmountable barriers. In […]Read more
Who is the boss?
Your company structure provides a vital framework for business to be done in the best way possible. There are administrators who keep minor but essential parts of your operation working smoothly. There are specialists who add insurmountable value to your offering; there are managers who make sure everyone is able to perform at their optimum. […]Read more
Mind your language
You are a seasoned communicator and you relish the opportunity to talk with people about your passion. You see a sales presentation to a prospective client as a conversation –an exchange of words to establish understanding, rapport and create the basis of an ongoing relationship. But as your conversation develops, you notice a cooling in […]Read more
Authenticity builds trust. But how authentic are you?
You are the sum of your experiences. This is not to say your experiences have to be amazing, noteworthy, dramatic or tragic – it is what you take from your experiences that make you who you are – not the events themselves. In order to ‘make a connection’ – whether with your clients, your community […]Read more
You think you are ready, but are you well prepared?
At the beginning of your presentation you were full of enthusiasm; a potential new client and the possibility of a great new business relationship – and yet here you are, your words are rushed and jagged, and your brain has gone blank as unexpected questions are thrown at you from all angles. Your preparation is […]Read more
Gratitude runs deep… and carries a lot of weight
Your clients are happy with your services, your business is growing and you feel like you’ve earned every penny that drops into your bank account. But when did you last take stock of what you have? And when you did, was it with gratitude that you assessed the true worth of your business – or […]Read more
Do I trust this person not to eat me?
Consciously or unconsciously our brain is relentlessly ensuring our survival. And while our lives are complex and we deal with regular change, our reptilian brain is constantly asking a single simple question: Will this kill me? This may seem extreme when we are talking about sales and business success – where death by a blow […]Read more